Mini-Split In-Home Sales Presentation
Voice: Confident, consultative, casual
Discovery – Understand the Home and the Homeowner
Word Track to Set the Stage(At table – Start where you finish):
“Just so we’re on the same page—my job is to walk through how you’re using energy, check out a few key areas of the home, and see if this program is a good fit so you can make an informed decision by the end.
If it’s something that doesn’t line up – We’ll leave you with some best practices that can make a difference in overall energy efficiency.
Discovery:
What to Ask + Observe( Once questions about lifestyle are answered – Do a walk through with the owner. Paint the picture)
“Do you have a recent bill handy? I want to get a sense of your usage—especially in the summer.” COLLECT USAG
- Comfort + Usage
- “What parts of the home stay the warmest or coolest?”
- “Which rooms do you spend the most time in during the day?”
- “What temp do you normally set your thermostat to?”
- “Do you set it where you want, or where you have to to keep the bill down?”
- System Info
- “Do you know what size system you have? 3-, 4-, or 5-ton?”
- “How old is it? Last time it was serviced?”
- Electric Heating and cooling?
- Energy + Rate Plan
- “Are you on SRP’s time-of-use plan?”
- “Do you have a recent bill handy? I want to get a sense of your usage—especially in the summer.” COLLECT USAG
What to Look At:
- HVAC age, condition, placement
- Electrical panel (solar tie-in readiness)
- Ducts, attic access, square footage
- Any rooms they’ve mentioned as problem area.
The Problem – Rising Costs & Strained Systems
Key Points:
- Rising Rates
- SRP has raised rates multiple times since 2022—with more on the way
- Peak pricing hits hardest when the AC runs most
- Overworked Systems
- AZ systems wear down faster—10 to 15 years here vs. 20+ elsewhere
- Longer run times = more breakdowns and higher costs
- Energy Waste
- Duct loss can waste 30% of cooled air
- Cooling unused rooms = unnecessary spend
Transition:
“That’s where this program comes in – designed to reduce grid stress and help homeowners cool smarter, not harder.”
The Solution – Targeted Comfort + Solar-Powered Cooling
Efficiency Arizona Initiative:
- State-backed push to reduce demand during peak hours
- Focused on zone-based, solar-integrated HVAC
System Highlights:
- Mini-Split Heat Pump (Ductless)
- Cools and heats up to 1,300 sq. ft.
- 2-ton / 24,000 BTU
- SEER 21.5 | HSPF 2: 9.5 | ENERGY STAR Certified
- Whisper quiet, no duct loss, pinpoint control
- Closed-Loop Solar Integration
- Runs fully off solar during the day
- Cuts peak load on SRP and your bill
- Operates even during outages
- Optional panel tie-in for nighttime/backup use
Supportive Framing:
“You end up using your central HVAC less, saving on peak energy, staying comfortable during outages, and extending the lifespan of your main system in the process.”
The Close – Three-Stack + Final Commitment
Three-Stack Question:
“So just to recap… in terms of how the system works, how it cuts your electric bill, and how it helps extend your main HVAC—what questions do you still have?”
Final Closing Question:
“Based on your HVAC’s age, the summer usage spike, and the comfort gaps in your home—is there any reason you wouldn’t want to get the ball rolling today?”
Financing Note:
- Financing available
- No prepayment penalties
Reinforce Value – Lock in the Win
- Home Equity
- ENERGY STAR-rated HVAC + solar upgrades increase home value (avg 4–6%)
- Tax Credit
- 30% Federal Solar Tax Credit
- $1,000 AZ State Solar Incentive for qualifying homes
- Reliability
- Functions during outages
- Offloads your central system = fewer breakdowns, longer life